What is returnable and how?
Different purchased items have different policies for returns as follows:
Framed Art
If you would like to return a piece of art, please notify us of the issue to determine the reason for return. Most art can be returned if buyer ships back the art and is returned in the condition it was received.
There will also be a 20% restocking fee subtracted from the refund.
Unframed Art
If you would like to return a piece of art, please notify us of the issue to determine the reason for return. Most art can be returned if buyer ships back the art and is returned in the condition it was received.
There will also be a 20% restocking fee subtracted from the refund.
Graded Cards and Comic Books
We do not offer returns for graded comic books and cards. The market volatility and the fact they are already pre-condition guaranteed is mainly the reason for this.
Plush Characters
Characters must be returned with tags and new condition. The return must be initiated within 7 days of return authorization. There is a 20% restocking fee subtracted from refund. If there was an incorrect item shipped, we will send a label and waive any restocking fee.
Ungraded Cards and Comic Books
We do not offer professional opinions of grades on cards or comic books and all product in these categories are sold as-is. We do not offer a return option for these categories.
All other product
Please contact us within 48 hours of receiving to review your request. Please ship back to us within 7 days of an authorized return email from us.
Inquiry
Please go to our contact page for any requests. Click Here